Managed IT Support
Managed Support
A fully managed support package gives you the freedom to put your time into other things whilst you leave your IT to us. Have the peace of mind that everything is being taken care of and choose us as your IT support partner. From fully outsourcing your IT department, to needing some external support for your functioning IT team, we cover it all.
Ad-hoc Services
No contract, no problem. If you are looking for IT support with no strings attached, then our Ad-hoc services are for you. This is essentially a ‘pay as you go’ service, which fits a business that is not looking to enter into a contractual agreement. This is typically for those with low IT support requirements, who want to benefit from our expertise without a monthly contract.
IT Hardware
Investing in high quality, up to date IT hardware will save you a lot of headaches and downtime. With the right hardware, you can leverage the most up to date technology there is, ultimately providing the best experiences for your customers. No matter how new or effective your systems are, if they are not running on the correct hardware, it’s likely they will not be operating at full capacity, potentially holding your business back.
Installation & Cloud Migration Services
At Ebstar we understand that managing and maintaining your existing IT infrastructure may take up too much of your valuable time. If you are looking to migrate your current IT infrastructure to the cloud in a safe and secure way, then look no further.
Wide Area Networking
A vital tool for businesses that have more than one office or site. Wide area networking is essential to allow different locations access to common resources, as well as efficient communication tools in a safe and secure way. This is achieved through a firewall being implemented in each site in order to transmit secure encrypted traffic.
Wireless Surveyingand Development
A robust wireless network is often recognised as a core requirement of a business. Whether you want your existing network to be surveyed due to underperformance, or you’re looking for us to tweak the deployment of your network; we cover all your wireless network needs.
Firewall & Security Services
Security as a service
Our bespoke security service ensures that your IT security is consistently managed, monitored and maintained to establish any new harms or threats. This service is tailored to each customer, but can include firewall, endpoint security, or gateway security. Our security specialists will ensure your systems have the most up to date security, leaving you to get on with what you do best.
Security consultancy
Are you looking for a team with a wide breadth of knowledge to audit your current network and working environment? Do you need an external auditor in order to determine if your in-house expertise is accurate? As security experts, our team will audit your existing security infrastructure that is in place, then make recommendations as to how you can enhance it to be protected against all of the threats that modern society presents.
Penetration testing
Stay ahead of attackers and protect your critical business data. At Ebstar, we perform regular penetration tests on your IT systems, which can help to identify any new vulnerabilities or threats that an attacker could exploit. Penetration testing is vital to keep your IT protected from any new threats that are constantly being developed.
Disaster recovery & Backup (DRaaS)
Maintain business continuity and minimise data loss with our disaster recovery service. Should a disaster occur, our disaster recovery and backup resources will ensure that your business is back up and running as soon as possible. Cyber crime damages are set to cost $6 trillion annually, meaning that in this climate, it is more of a question of when disaster will strike, not if it will.
Remote monitoring
Remote monitoring and management
The key to a reliable and dependable IT infrastructure is monitoring. We monitor your IT network and infrastructure 24 hours a day and streamline your IT to maximise efficiency. It takes experience, skill and a genuine understanding to manage your IT, which is why our services will add value to your business. Our consistent monitoring and management gives you control of your business back, offering you peace of mind that your IT is as safe as possible.
Network Management
Network connectivity is a business essential. Computers, laptops, printers and all other devices should be able to connect to a network seamlessly and securely. Not only is the quality of installation important, but the key to a robust network is monitoring and maintaining it. From a new cabling system to multi-site networks, we cover it all. In today’s modern society, there are a multitude of different network monitoring tools that can become complex, which is why we offer a tailored network management service, so you never have to deal with a bad network again.
Microsoft 365
Innovative Office apps, intelligent cloud services, and world-class security
Microsoft 365 is the Office applications that you are familiar with, but with additional features that allow you to maximise your business’ potential. There are many different elements to Microsoft 365, but here at Ebstar, we ensure that your package is tailored to your specifications, ensuring that you’re equipped with all the necessary and latest tools to run your business. From incorporating email filtering to enhance your email security, allowing your colleague to communicate using MS Teams, to ensuring that all data and files are safe with our cloud backup services, this software is designed to elevate your businesses, and you can get the most out of it with Ebstar.
These solutions can be provided on a monthly subscription, offering you 24-hour access and support, allowing you to make any alterations to your package as and when you need it. Join the other 83% of businesses who use Microsoft 365 today.